Exirus Creative: Houston Web Design and Multimedia Company

Frequently Asked Questions


SMALL BUSINESS & E-COMMERCE:
 
 Q: Why do you not have set packages for businesses?
 A:


Every business, every company's needs differ from each other. By customizing each website
we can ensure that we are meeting your specific business needs.

 Q: Can you give me an idea on how much it will cost a to develop a business website?
 A:


Without knowing what your specific needs are, it is hard to give a ballpark. We suggest contacting us so that we can assist you better by evaluating your needs.

 Q: Will I be able to update my business website if I need to?
 A:



Every business and e-commerce website that we develop has a CMS (Content Management System). This is a web-based software that we integrate with your website so that you are able to manage your website without HTML knowledge or programming.

 Q: I need an e-commerce website but did not see one in your portfolio.
Can you build one?

A:


Yes we can build one. We have a team that is skilled in developing an e-commerce solution that fits your business need.

 Q: What if I prefer a specific shopping cart software over what you have?
 A:

We can build any PHP-based shopping cart software that you wish. However, what we have is what we recommend since it is by far one of the best in the market in shopping cart solutions.
 

CHURCH & NON-PROFIT PACKAGE:
 
 Q: Why do you charge  a one-time fee for church/non-profit website packages?
 A:



Website development takes a lot of graphical and technical skills. We are putting our creative and technical resources to provide you with a visually-appealing website. We custom-design each website so no church website is alike.

 Q: What is the monthly fee for?
 A:

The monthly fee is for hosting, maintenance & updates.

 Q: What if we don't like the church website you designed?
 A:



Before proceeding with any programming/development, we will have a discussion with you as far as what kind of design direction you want to take. We will allow you 3 rounds of revisions for the initial concept. 

 Q: What if I require more than 3 rounds of revisions for my church website?
 A:


If you are still not satisfied with the design after 3 rounds of revisions, we will charge $65/hour for the hours spent on implementing the revisions you requested.

 Q: How long does it take for our custom-designed church website to be up
and running?

 A:


It does take approximately 6 weeks to get your custom church website up and running, provided that we get all the feedbacks and contents from you in a timely manner.

 Q: Who owns the church website once it is developed?
 A:

Website ownership will be yours after the terms of service for your specific package ends.

 Q: What if I want a custom-designed church website package without montly fees?
 A:


We can certainly create a custom-designed package for you without monthly fees. However, the cost will be significantly higher.

 Q: We already have a hosting provider. Why do we need to host with you?
 A:



Since we are providing the content management system (CMS) and developing the site, it is more convenient for both parties that we have the full access to the servers. This will also allow us to troubleshoot the site should there be any technical issues.

 Q: What if I need a specific feature and you don't have it in your package?
 A:


We can always custom-develop a feature or an application for you. Please contact us with details so we can assess your needs and the costs associated.

 Q: What are your terms in paying for the One-time fee?
 A:


A 50% is required of the one-time fee upon sign-up. You get one month-free on the monthly fee while we develop your site.

 Q: There are companies out there that charge cheaper. Why should we choose you?
A:

 

When choosing a company, please make sure that you compare apples to apples.
A lot of times, they may charge cheaper because they do not offer all the features that we do.
They may also be using templates that a hundred other churches have.

 Q: What kind of payment methods do you accept?
 A: We accept visa and mastercard as well as checks or money orders.